![]() ![]() Copy the contents of the Mail and IMapMail subfolders from the backup profile to the newly-created profile.Run Thunderbird, and create a profile with my existing e-mail accounts set up, based on the account information I had elsewhere, carefully avoiding triggering any downloading of e-mails.Delete the ~/.thunderbird folder (after making a backup, of course).The difference is I recreated my e-mail accounts in a new clean profile, then copied the minimum in from the backup, so what I overwrote wasn't a completely empty profile. My solution was a variation on the solutions recommended in comments and in this link. ![]() There do seem to be a files in the ~/.thunderbird/Crash Reports folder, but the filenames all start with "InstallTime" (I also don't remember any crashes at all) and the most recent is "InstallTime20180326200027". any way to check a profile for corruption, figure out how that could have happened, and maybe repair it? ![]() Obviously I deleted that and moved the original back, but still, Thunderbird is acting as if there's no existing profile (with 450MB of important e-mails that I need) yet not creating a new profile folder when I start it up. However, it doesn't create any other folder or profile - except that after I updated my backup (which I realise I stupidly haven't updated for quite a while) and tried shifting the profile to another folder (apparently Thunderbird on Linux can sometimes use a ~/mozilla-thunderbird folder) starting Thunderbird recreated the ~/.thunderbird folder with a new profile.ini and profile. It seems to be ignoring the existing profile. The problem - I launch Thunderbird and get the "Welcome to Thunderbird" dialog that wants to set up new e-mail accounts. I haven't touched this since transferring the profile a couple of years ago, until after the problems started about half an hour ago. The profile is in the ~/.thunderbird folder, and seems consistent with the profile.ini. I've been using Thunderbird for a few years on this Linux Mint install, running through updates from Linux Mint 17.something (profile originally copied from Windows 7). I've obviously checked e-mails many times in that timescale, including several times today. The last Thunderbird update seems to have been off the bottom of my Linux Mint updates history (6th April). The last updates were applied on the third of May, and did not include Thunderbird. I'm using Linux Mint 18.3 Cinnamon 64-bit. To register with Mozilla and ask for support there, I need my e-mail working, but my Mozilla Thunderbird e-mail client suddenly isn't working, so I can't do the e-mail registration. ![]()
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